Privacy Notice

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Privacy Notice

Conversera.co Privacy Notice – August 2025

At Conversera.co, we value your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, disclose, and store your personal information when you interact with us, use our website, or receive our services.

Conversera.co is a business-to-business (B2B) digital services and technology platform that helps companies connect with their customers more effectively. We do not offer services to consumers or individuals under 18.

Data Controller

Conversera.co
Registered Address: 450 Park Ave S, New York, NY 10016, USA
Email: [email protected]

We are subject to various data protection laws including:

  • The EU and UK General Data Protection Regulation (GDPR)
  • Canada’s Anti-Spam Legislation (CASL)
  • Australia’s Spam Act 2003
  • The California Consumer Privacy Act (CCPA), if applicable

What This Privacy Notice Covers

  • Your use of our website (www.conversera.co)
  • Communications with our team or platform
  • Our delivery of services to business clients
  • Marketing and promotional outreach

What Personal Data We Collect

  • Name, job title, business email, phone number, company name
  • Technical data (IP address, browser, device type, OS)
  • Usage data (pages visited, time spent, click behavior)
  • Communication history (email correspondence, chat logs)
  • Social media handles or professional online presence (e.g. LinkedIn)
  • Content you submit via forms or contact fields

How We Collect It

  • Directly: when you submit a form, register, sign up for a demo or email list
  • Automatically: via cookies or analytics tools during site visits
  • Indirectly: from public sources like LinkedIn or business directories
  • From third-party partners: if you engage through one of our partner campaigns

Legal Basis for Processing (Under GDPR)

We process your data on the following grounds:

  • Your consent (e.g., marketing opt-in)
  • Contractual necessity (e.g., delivering a service)
  • Legal obligations (e.g., fraud prevention)
  • Our legitimate business interests (e.g., analytics, B2B outreach)

Use of Personal Data

We use your data to:

  • Deliver services to you or your employer
  • Respond to inquiries and requests
  • Improve our website and services
  • Conduct marketing and promotional outreach (with opt-out options)
  • Comply with legal or regulatory obligations

Marketing Communications

We may contact you with promotional material relevant to your business role if:

  • You’ve opted in via forms
  • You have an existing relationship with us
  • Your contact details are publicly available in a business context

You may opt out of marketing at any time by:

Data Sharing

We may share your information with:

  • Internal Conversera.co teams or contractors
  • Third-party service providers (e.g., email, CRM, analytics, hosting)
  • Regulators, legal bodies, or auditors if required by law
  • Prospective buyers in the case of a business transfer (subject to confidentiality)

International Transfers

Some of our partners and systems are based outside of your country. When transferring data internationally, we use:

  • Standard Contractual Clauses (SCCs)
  • Data Processing Agreements (DPAs)
  • Adequacy decisions (for EU-to-approved country transfers)

Data Retention

We keep your personal data only as long as necessary:

  • Contact form and client data: 2–7 years
  • Analytics and cookie data: typically 6–24 months
  • Unsubscribe records: indefinitely to respect your request

Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your data (“Right to be Forgotten”)
  • Object to or restrict processing
  • Withdraw consent
  • Lodge a complaint with a regulator

To exercise these rights, contact: [email protected]

Cookies

We use cookies to enhance your experience and analyze traffic. You can manage cookies via your browser or visit our Cookie Policy for more details.

Do Not Sell My Personal Information (CCPA)

We do not sell your personal information. California residents can contact us to make requests related to their personal information by emailing [email protected].

Children’s Data

We do not knowingly collect data from individuals under 18. If we learn we have received such data, we will delete it promptly.

Changes to This Privacy Notice

We may update this notice from time to time. All changes will be posted on this page with the date of the latest revision. If changes significantly affect you, we will notify you where appropriate.

Contact Us

Conversera.co
Email: [email protected]
Address: 450 Park Ave S, New York, NY 10016, USA

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